The hire charge (displayed on each boat's page) includes VAT. Holiday Cancellation Scheme is included in the cost of the Hire
As standard we operate a Damage Waiver where for a once-off and non-returnable payment
(Regency Fleet £65. All other boats £55) you will be covered in the event of any damage/loss or accident
to your boat or its inventory during your holiday. (Exceptions: malicious or intentional
damage or the return of the boat in an unclean condition.)
When you think that this barely covers the cost of a new boat pole, let alone a replacement window, it is a small price to pay for complete peace of mind.
Fuel is now included in the cost of Hire
Well behaved and clean pets are welcome on all of our boats, but there is a charge of £35 per pet per week. There is no charge for our on-site car park, but at our Autherley Junction site, locked, under cover parking is available at £18 per week if required.
Note that all male or all female parties are required to leave an additional, returnable security deposit of £100 per head in cash at the boatyard before taking over the boat.
Firstly email/telephone the boatyard and Hoseasons, who operate the Scheme for us, that you wish to cancel your holiday, giving your reasons.
Should the reason be a qualifying one under the Cancellation Scheme, then you will need to fill in a claim form and submit it to Hoseasons. To print the Form, firstly go the the Hoseasons Terms and conditions at http://www.hoseasons.co.uk/assets/UK-Boats-Terms.pdf.
Section 8(b) gives information on qualifying reasons and instructions on how to claim.
The Cancellation Form is available here - http://www.hoseasons.co.uk/pdfs/2011cancellationform.pdf
Some thoughts on boating etiquette for the experienced and less experienced boater (or things you needed to know about boating but were afraid to ask)